Questions / Answers

Before you order
How to order?
Your site is secure if I use my credit card online ?
After the command
How soon the items they are available for download ?
How to track my order ?
How do I receive my bill ?
I have not received the download links, what to do ?
My payments and refunds
What payment methods can I use ?
How is my refund ?
My payment was refused, what should I do ?
My customer account
How can i recover the password of my account ?
What is my account ?
How to create an account ?
How do I access my account ?
My guarantees
What are our commitments ?
My product is defective, what should I do ?
What delivery formats and contents of the zip ?